About Cloud Retails eCommerce

Cloud Retails eCommerce provides cutting-edge internet retail services to customers, sellers, manufacturers, dealers, suppliers, and service providers across the globe. Our platform operates as a decentralized online marketplace, enabling sellers to list their products and customers to conveniently order online.

Next-Generation Global Marketplace

CloudRetails is committed to revolutionizing the eCommerce space with a next-generation decentralized marketplace for customers, sellers, suppliers, manufacturers, and OEMs worldwide. We are developing innovative technologies that empower businesses to sell both locally and globally, ensuring a seamless experience for sellers, OEMs, suppliers, and wholesalers.

Key Features of Cloud Retails:

• Multi-vendor support
• Multi-currency capabilities: Sellers can price in one currency, and products are sold in various currencies based on customer location
• Multi-language support for a truly global reach
• Products listed belong to sellers, OEMs, and CloudRetails suppliers

Opportunities and Collaboration

For Sellers, Manufacturers, and Suppliers: We invite sellers, manufacturers, OEMs, suppliers, and wholesalers worldwide to join our platform. By partnering with us, you can deliver quality products to customers locally or globally.

For Shipping Partners: We are looking for reliable shipping partners to assist our sellers in delivering products efficiently, whether locally or internationally.

For Location Business Managers: We are seeking business managers to establish local franchises and handle operations in their respective areas, ensuring smooth experiences for customers and sellers. Click here to learn more.

Shipping Policy

All domestic shipping is managed through the nearest country warehouses. Registered shipping partners can pick up packages upon confirmation of the order via email or telephone by the seller or CloudRetails' automated system. Tracking numbers are assigned to all shipped orders and can be tracked via the Cloud Retails Tracking Section or through the courier partner.

Important Shipping Notes:

• Shipping partner details and tracking numbers are included on order receipts and sent to customers upon shipment.
• Unpaid orders are automatically canceled and will not be shipped.

Returned Merchandise Policy (RMA)

Your satisfaction is our priority. Cloud Retails offers a "TOTAL satisfaction" return policy for most products. Under this policy:

• Products can be returned for credit or a refund of the purchase price, less shipping and handling and applicable return fees.
• Please inspect your product for damage or defects upon delivery and report any issues within 3 days.
• If the correct product is delivered in acceptable condition but you wish to return it, you have 10 days to request an RMA.
• To return products, contact our RMA Department at service@cloudretails.com.
• All RMA items must be well-packaged in their original packaging. Products damaged due to poor packing may incur additional charges.
• Cloud Retails reserves the right to reject returned products for health and safety reasons or if the product is not in new condition.

Warranty Policy

If a product defect occurs during the warranty period, CloudRetails' sellers or OEMs will repair or replace the product at no additional charge. Shipping damages are covered under warranty, and replacements will be provided after the damaged product is returned in an unused state.

Future Trends in eCommerce

CloudRetails is at the forefront of evolving eCommerce trends, constantly innovating to meet the demands of a dynamic global marketplace. We are investing in new technologies and advanced analytics ,advertising and marketing for sellers. These advancements will empower businesses to enhance customer experiences and expand their reach in an increasingly competitive environment.

Join us as we shape the future of eCommerce, creating opportunities for business growth and success in the digital era.