Cloud Retails accepts NetBanking, Visa, Mastercard, AMEX, checks, Cash, UPI, BHIM, CASHCARDS and money orders. Please allow us 14 days for funds to clear in our bank if you pay with a personal check. A service charge of US $20 will be assessed for each returned check.
Shipping: All domestic shipping is done from our nearest warehouses. Registered Shipping partners can pick up package once they are confrmed of order by email or by Telephone. All Order Shipped will be assigned tracking numbers and are tracked via Cloud Retails Tracking Section or Via Courier Partner. The Name and Tracking number of Shipping partner are specified on Order Receipts and Sent to customers on order shipped event. All Order which have not been paid would be cancelled , therefore will not be shipped.
Your satisfaction is very important to us. Cloud Retails . offers a "TOTAL satisfaction" return policy for most products that you purchase from us. Under this policy, you may return products that you purchased from Cloud Retails For credit or a refund of the purchase price paid, less shipping and handling and applicable return fees. Please inspect your product for damage or defects upon delivery. List on the bill of lading any damage to the merchandise and/or the quantities missing before signing the bill of lading and report to us within 3 days. If the correct product is delivered in acceptable condition, but you would like to return it for any reason, you have 10 days following delivery to request RMA. To return products, contact the RMA Department at e-mail to service@cloudretails.com. All RMA items must be well-packaged in the original packing. Products damaged due to inappropriate packing is subject to additional charge for handling and recovery. Cloud Retails Reserves the right to reject any returned product for health safety reasons or if we find the product in anything other than new condition. Due to the health guidelines, the following items are not returnable:
- Commodes, shower chairs, raised toilet seats, transfer bench, mattresses, overlay mattresses, and air mattresses can not be returned under any circumstances.
- Commodes, shower chairs, raised toilet seats, transfer bench, mattresses, overlay mattresses, and air mattresses can not be returned under any circumstances.
Should the product defect occur during the warranty period, Cloud Retails, will, at its options, repair or replace the product at no additional charge. All shippings are covered under warranty. If a product damage occurs during shipping, we will replace the product after damaged product has been returned back in not used state.