Effective Date: 10/25/2024
Welcome to CLOUDRETAILS.COM! We value your trust and strive to provide a seamless shopping experience. Please carefully read our refund policy to understand your rights and obligations when requesting refunds.
We accept payments through the following modes:
2.1 Order Cancellation Refund: If your order is canceled, a full refund will be processed and credited to the original payment source within 7 to 15 business days.
2.2 Refund to Source: Refunds will strictly be credited back to the original payment method, whether it is a card, net banking, or COD.
2.3 Marketplace Credit Option: As an alternative, customers can opt to receive store credit of an equivalent amount for use exclusively within our marketplace.
3.1 Refunds are processed only as per the original payment method.
3.2 No deviations, modifications, or exceptions will be made regarding the refund amount or mode under any circumstances.
All disputes arising under this policy will be governed by and construed in accordance with the laws applicable in the National Capital Territory (NCT) of Delhi. Any disputes shall be subject to the exclusive jurisdiction of the courts located in NCT Delhi.
Need Help?
For any questions or further assistance, please contact our customer support team as given below: